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Customer Service/Orders   Exceeded
Expectations		 Met
Expectations		 Below
Expectations
Not
Applicable
Friendly and Courteous   A B C N/A
Product Knowledge   A B C N/A
Product Availability   A B C N/A
Your Call Answered Timely   A B C N/A
Timely Calls Back to You   A B C N/A
Correct Unit Sent   A B C N/A
           
Repair Product   Exceeded
Expectations		 Met
Expectations		 Below
Expectations		 Not
Applicable
Product Quality   A B C N/A
Turnaround Time   A B C N/A
Technical Support   A B C N/A
Warranty Policy   A B C N/A
           
Sales Personal/Stock   Exceeded
Expectations		 Met
Expectations		 Below
Expectations		 Not
Applicable
Friendly and Courteous   A B C N/A
Product Knowledge   A B C N/A
Product Availabilty   A B C N/A
Your Call Answered Timely   A B C N/A
Timely Calls Back to You   A B C N/A
Correct Product Sent   A B C N/A
Return Policy   A B C N/A

 

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